Our services

Universal Design Consulting can help you:

• Build capability through practical training for staff, leaders, project teams, contractors and community members.

• Develop tools and guidance that embed universal design into everyday decisions, including prompts, checklists, frameworks and implementation resources.

• Review compliance and practice against disability legislation, access and inclusion obligations, and better-practice approaches.

• Engage diverse communities through co-design, advisory groups, workshops, interviews and lived-experience panels.

• Map systems and project lifecycles to identify where access, inclusion and lived experience need to be considered earlier and more consistently.

• Review places, services and projects from a universal design and whole-of-journey perspective.

• Strengthen briefs, procurement and evaluation so access and inclusion are built in from the beginning.

• Develop plans, policies and strategies that turn universal design commitments into practical action.

• Apply equity impact assessment to identify who may be affected, where barriers may arise and how outcomes can be improved.

• Create inclusive information and resources, including plain English content, access guides and engagement materials.

• Design feedback and learning systems that show whether places, services and systems are working as intended.

• Apply universal design to emergency management and resilience, including preparedness, communication, relief, recovery and local planning.

• Facilitate complex conversations between technical experts, decision-makers, staff and people with lived experience.

• Connect organisations with emerging practice through communities of practice, shared learning and sector collaboration.