Universal Design Consulting can help you:

• Deliver training to staff, leaders, project teams, contractors and community members on how to understand and apply a universal design approach.

• Build organisational capability by developing practical tools, prompts, checklists and guidance that help people embed universal design into everyday decisions.

• Review your organisation’s compliance with disability legislation, access and inclusion obligations, and better practice approaches, with recommendations for future Disability Action Plans or access and inclusion strategies.

• Facilitate engagement with diverse communities to understand their needs and experiences, including co-design processes, advisory groups, workshops, interviews and lived experience panels.

• Map systems, processes and project lifecycles to identify where universal design, lived experience and access considerations need to be embedded earlier and more consistently.

• Review capital works, public realm, open space, building and service design projects from a universal design and whole-of-journey perspective.

• Support project teams to strengthen briefs, procurement documents, design processes and evaluation criteria so access and inclusion are considered from the start.

• Develop plans, reports, policies, strategies, frameworks and implementation guidance to support and implement universal design across your organisation.

• Teach people how to apply equity impact assessments and universal design thinking to help organisations identify who may be affected by a decision, where barriers may arise, and how outcomes can be improved.

• Develop inclusive communication products, engagement materials, access guides, plain English content and practical tools for community use.

• Design feedback and learning mechanisms that help organisations understand whether places, services and systems are working for people after they are delivered.

• Support emergency management, resilience and community planning by applying universal design to preparedness, communication, engagement, relief, recovery and local action planning.

• Facilitate workshops and conversations that bring together technical experts, staff, decision-makers and people with lived experience to solve complex access and inclusion challenges.

• Connect with like-minded organisations and learn from a community of practice about evolving and emerging approaches to inclusion, equity and universal design.